refund policies

At Master Monkey our goal is to make sure you are happy with your purchases and we understand that sometimes things just don't work out. Therefore, we have a return policy that gives you an easy way to return or exchange your merchandise. You may return unused merchandise in its original condition, with tags attached, within 30 days of receiving your order. It is important to note that all orders must be returned in the best possible condition, with the invoice included in the package, and we will not accept items that have been washed, used or worn. Please note that returns that do not comply with our policy will be refused and returned to the customer.

If you wish to make a return, please contact us at customerservicemastermonkey@gmail.com and we will provide return instructions.

Once your package is returned, you will be refunded within 10-15 business days.